We understand how disappointing it can be when a purchase doesn't work out, and we do everything we can to make the returns process fast and simple. Items may be returned for refund or replacement, provided that you contact us within 90 days of shipment and items are in salable condition. There is no restocking fee for a return, however return shipping charges will apply.
Articles in this section
- Does Signature Hardware offer a trade discount or contractor pricing?
- I can't make it to your showroom. Where else can I view your products?
- How do I check my order status or track my shipment?
- Do you charge a sales tax?
- How do I return an item that I purchased?
- Do you offer promo codes or discounts?
- Shipping Policies
- What forms of payment do you accept?
- How do I exchange my item for something else?
- Do you charge a restocking fee to return an item?